[tek_sectiontitle st_title=”Frequently Asked Questions” st_title_tag=”h1″ st_subtitle=”Here are some of our most common questions with their answers. Scroll to the bottom to ask something you can’t find here.” st_subtitle_decoration=”” st_separator_enable=”separator_off” st_text_align=”text-center” st_width=”st_6_columns” css=”.vc_custom_1587635347172{padding-top: 20px !important;}”]

Can you match the style of my existing windows?

Yes. We are proud to be able to match and replicate the existing features of period sash windows and doors. Through modern technology and traditional joinery techniques, we are able to produce elegant yet energy-efficient replacement windows and doors.

Are your new double glazed sashes fully compliant with building regulations?

Our complete new windows and doors comply with Document L Building Regulations. New sashes, casements or doors fitted into their existing frames do not have to comply as this type of work is classed as refurbishment and does affect the structure of a building. Listed buildings and some properties in conservation areas are exempt from Document L and your local authority planning department will be able to advise.

How do your prices compare with those of your competitors?

We take great pride in offering our clients bespoke products made to the highest standards coupled to excellent customer services. Our prices are very competitive. Call us on 0151 426 8435 to discuss your needs and book a free no-obligation quote.

Do you use your own fitters?

Yes all our employees, our surveyors and fitters are directly employed by M&R Joinery Services. This policy allows us to set and maintain a very high standard of workmanship and aftersales care.

What locks do you put onto the windows?

We use modern, high-security locks with independent manufacturer guarantees. We have a variety of finishes available and are conscious that our customers are looking for the best in security whilst keeping a traditional look and feel to their windows and doors. Mighton Locks comply with the secured-by-design standard.

What type of wood do you use?

We use a variety of timbers all are FSC certified or from managed sources. The quality of the timber, and its origin, is of prime importance to us. We offer Accoya as our preferred timber due to its durability. We also like to work with European Oak. If you have a preferred timber of choice let us know when we quote you.

Can you decorate my windows?

If we are manufacturing complete new sash windows for you, your windows will be installed fully painted and finished with either our standard paint or your chosen finish.

Do your windows or doors meet FENSA requirements?

Yes. We are regulated by FENSA which is applicable to new timber Document L windows and doors.

My property is listed and I want to double glaze. Can you offer this?

All proposed works to windows and doors that alter the fabric of a listed building must have listed building and planning permission granted by your local authority.

With new glazing technology, we can now manufacture double glazed sash windows that are acceptable for planning permission.

I want to replace my windows but live in a conservation area. Do I need permission?

You will need to seek advice from your local authority. They will be able to provide you with more information for your area.

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